Privacy Policy

Privacy Policy for Zynk

Last Updated: September 13, 2025

Introduction

Welcome to Zynk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer (P2P) data transfer application and visit our website at zynk.it.

By using Zynk, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.

Information We Collect

Information You Provide Directly

  • Account Information: When you create an account, we may collect your email address, username, and password (stored in encrypted form)
  • Profile Information: Optional information you choose to add to your profile
  • Support Communications: Information you provide when contacting our support team
  • Feedback and Surveys: Information you provide when participating in surveys or providing feedback

Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: Information about how you use our application, including transfer history metadata (file names, sizes, transfer times)
  • Log Data: IP addresses, browser type, pages visited, time spent on pages, and other diagnostic data
  • Connection Information: Network status and connection quality metrics to optimize P2P transfers

Information We Do NOT Collect

  • File Contents: Zynk uses end-to-end encryption for P2P transfers. We do not have access to the contents of files you transfer
  • Recipient Data: We do not store information about who receives your transfers beyond what is necessary for the transfer to complete

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To enable P2P file transfers and maintain your account
  • Service Improvement: To understand usage patterns and improve our application's performance and features
  • Security: To detect, prevent, and address technical issues and protect against fraudulent or illegal activities
  • Communications: To send you essential service-related notifications and support responses only
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service

Data Sharing and Disclosure

We do not sell, trade, rent, or share your personal information with any third parties for their commercial purposes.

We may disclose your information only in the following limited circumstances:

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Court orders or subpoenas
  • Government requests
  • Legal proceedings

Essential Service Providers

We use minimal third-party services essential for operating our infrastructure (such as cloud hosting). These providers:

  • Are strictly bound by confidentiality agreements
  • Only process data necessary for the specific service they provide
  • Cannot use your data for any other purpose

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you before such a transfer occurs.

Consent

We may share your information with your explicit consent for any other purpose.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption: End-to-end encryption for all P2P file transfers
  • Secure Storage: Encrypted storage of account credentials and personal information
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Periodic security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Information: Retained until account deletion
  • Transfer Metadata: Retained for 30 days for troubleshooting purposes
  • Log Data: Retained for 90 days for security and diagnostic purposes

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can request access to the personal information we hold about you and receive it in a portable format.

Correction

You can update or correct inaccurate information through your account settings or by contacting us.

Deletion

You can request deletion of your account and associated personal information at any time.

Service Communications

We only send essential service-related communications (such as security alerts or service disruptions). We do not send promotional emails.

Do Not Track

Our application does not currently respond to Do Not Track signals.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using Zynk, you consent to such transfers.

Children's Privacy

Zynk is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Links

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (note: we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your information
  • The right to rectification and portability
  • The right to object to processing
  • The right to lodge a complaint with your local supervisory authority

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification for significant changes

Your continued use of Zynk after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Zynk
Email: [email protected]
Website: https://zynk.it

Legal Basis for Processing (EEA Users)

For users in the European Economic Area, we process personal information under the following legal bases:

  • Contract: To provide our services as outlined in our Terms of Service
  • Legitimate Interests: For service improvement, security, and fraud prevention
  • Legal Obligation: To comply with applicable laws and regulations

By using Zynk, you acknowledge that you have read and understood this Privacy Policy.